http://localhost/xmlui/handle/123456789/1282 SCHOOL OF BUSINESS, SCHOOL OF ENTREPRENEURSHIP, PROCUREMENT AND MANAGEMENT,SCHOOL OF COMMUNICATION AND DEVELOPMENT STUDIES, Fri, 26 Jun 2026 06:41:58 GMT 2026-06-26T06:41:58Z http://localhost/xmlui/handle/123456789/7051 Value Creation Strategies and Performance of Commercial Banks in Kenya Mukira, Abubaker Ramathan This study examines the effect of value creation strategies on the financial performance of commercial banks in Kenya, with a specific focus on cost efficiency, revenue diversification, elimination of Non-Productive activities, and financial innovation. It further evaluates the moderating role of bank size in shaping the relationship between these strategies and financial performance. The study is anchored on an integrated theoretical framework comprising the Resource-Based View, Efficiency Structure Theory, Innovation Diffusion Theory, and Economies of Scale Theory. A positivist research philosophy and a quantitative explanatory research design were adopted. Using a census approach, the study covered all 40 licensed commercial banks in Kenya over the period 2015–2019. Secondary data were obtained from audited financial statements and Central Bank of Kenya reports, resulting in a balanced panel dataset of 200 observations. Panel regression analysis was employed, with the Fixed Effects Model selected based on the Hausman test. The findings indicate that cost efficiency, measured by the cost-to-income ratio, has a negative and statistically significant effect on financial performance, implying that operational inefficiencies reduce profitability. Revenue diversification, proxied by non-interest income, exhibits a positive and significant effect, indicating that diversified income streams enhance performance and resilience. The elimination of Non-Productive activities also shows a positive and significant relationship with financial performance, underscoring the importance of operational optimization. Financial innovation, measured through digital products and transaction volumes, emerges as a strong positive determinant of performance, highlighting the critical role of digital transformation in the banking sector. The study further establishes that bank size has a statistically significant moderating effect, with larger banks deriving greater benefits from financial innovation and revenue diversification, while also experiencing amplified efficiency effects. The study concludes that value creation strategies significantly influence bank performance and that their effectiveness is enhanced when implemented in an integrated and coordinated manner. The findings contribute to theory by providing empirical support for a multi-theoretical framework and extending existing literature through the incorporation of moderation effects within a panel data context. The study recommends that bank management adopt integrated strategic approaches that align cost efficiency, financial innovation, and revenue diversification. Policymakers are encouraged to develop innovation friendly regulatory frameworks that support digital transformation while maintaining financial stability. Overall, the study contributes to knowledge by developing an integrated strategic framework for value creation in banking and providing context specific empirical evidence on the moderating role of bank size. PhD in Strategic Management Tue, 23 Jun 2026 00:00:00 GMT http://localhost/xmlui/handle/123456789/7051 2026-06-23T00:00:00Z http://localhost/xmlui/handle/123456789/7048 Effect of Retail Investor Profile on Individual Portfolio Choice at the Nairobi Securities Exchange, Kenya Maritim, Francis Kipsanai The retail investor profile plays a major role in determining the choice of an investment portfolio composed of one or more assets that an investor receives over a certain period of time. Although there are numerous controversial arguments about the factors that determine the level of individual portfolio choice, the multidimensional perspectives on investors' characteristics have received little attention. The general objective of this study was to establish the effect of retail investor profile on individual portfolio choice at the Nairobi Securities Exchange (NSE). The specific objectives to guide this study was to determine the effect of investor’s attitude towards risk on individual portfolio choice at the NSE; to establish the effect of lifestyle characteristics on individual portfolio choice at the NSE; to examine the effect of investor’s specific needs on individual portfolio choice at the NSE; to assess the effect on investor’s investment avenues on individual portfolio choice at the NSE and to investigate the moderating effect of investor’s age on the correlation between retail investor profile and individual portfolio choice at the NSE. The study is anchored on four theories, namely, modern portfolio theory, prospect theory, expected utility theory and risk aversion theory. The population consisted of individual investors estimated at 2.4 million as of 30 th September 2025, based on Central Depository and Settlement Corporation Limited (CDSC). A target population of 873,980 active retail investors who also form the accessible population at the NSE was used to draw a sample size of 385 active individual retail investors, out of which 320 participated. Both stratified and convenience sampling were used to select the required number of respondents. A structured questionnaire was used to collect the data, whereby a drop-and-pick approach was used by the researcher and research assistants. Pilot testing of the instruments was performed to assess their reliability. The descriptive research design was used in descriptive analysis for the variables under study up to a period of five years from January, 2021 to December, 2025, using frequency, percentages, means and standard deviation Tables. Further, correlational and multiple regression analyses were used to analyze the data obtained, which was presented using Pearson correlation, model summary, ANOVA, moderated regression and hypothesis analysis tables. The study findings revealed that attitude towards risk and investors’ specific needs are positively correlated and significant on individual portfolio choice, while lifestyle characteristics and investment avenues were negatively correlated. As such, a unit increase in a predictor variable lead to an increase in investment in stocks, bonds and treasury bills. Further, the results of the study indicated that investors’ ages are positively correlated but do not moderate the relationship between retail investor profile and individual portfolio choice. When the independent variables interacted with the moderator, the results indicated that some were positively correlated, others were negatively correlated, some were significant, yet some were not significant. The study would benefit investors to better understand their investment goals, the regulator the Capital Markets Authority to improve regulatory policies and make the market more attractive to both the existing and potential traders, and Nairobi Securities Exchange to assist individual investors in their portfolio choices and also to the academicians to advance the conceptual arguments of the lack of moderating effect of age on the relationship between retail investor profile and individual portfolio choice. PhD Business Administration Thu, 11 Jun 2026 00:00:00 GMT http://localhost/xmlui/handle/123456789/7048 2026-06-11T00:00:00Z http://localhost/xmlui/handle/123456789/7039 Supply Chain Security Management and Supply Chain Performance of Ministry of Roads and Transport Construction Agencies in Kenya Okubo, Francis Anyango Despite the creation of KeHNA, KURA and KERRA road infrastructure projects constructed by local firms, Kenya continued to face several challenges that led to poor performance of the projects in that on average only 39.4 percent of the road infrastructure projects constructed by local firms in Kenya were completed within the budgeted cost, quality and scheduled time. This study sought to establish the influence of supply chain security management on the supply chain performance of ministry of roads and transport construction agencies in Kenya. Specifically, the study sought to establish the influence of freight security management on supply chain performance of ministry of roads and transport construction agencies in Kenya, to determine the influence of facility security management on supply chain performance of ministry of roads and transport construction agencies in Kenya, to establish the influence of information security management on supply chain performance of ministry of roads and transport construction agencies in Kenya, to evaluate the influence of resource security management on supply chain performance of ministry of roads and transport construction agencies in Kenya and to determine the moderating effect of legal structure on the relationship between supply chain security management and supply chain performance of ministry of roads and transport construction agencies in Kenya. The study was guided by Technological Acceptance Model (TAM), Resource Based View Theory, Contingency Theory, Human Capital Theory and Systems Theory. The research used a cross-sectional survey design. This study adopted a positivism research philosophy. The unit of analysis in this study was the three road construction agencies which are the Kenya National Highways Authority, Kenya Urban Roads Authority and Kenya Rural Roads Authority. On the other hand, the unit of observation was Procurement and Supply Chain Management employees working with the three agencies. The study mainly focused on procurement and supply chain managers as they play a critical role in providing the requisite data and information for the finalization of the research. Therefore, the target population for this study was 420 procurement and supply chain management officers. Using Mugenda and Mugenda (2022) formula, the sample size for the study was 136 procurement and supply chain Officers. Quantitative data collected was analyzed using descriptive statistical techniques which are frequencies, mean, standard deviation. Inferential statistics which include Pearson correlation and the Regression Analysis Model was used to test the relationship between study variables. To test moderating effect the study used hierarchical regression model. The significance of the model was tested at 5% level of significance. Data was analyzed using Statistical Package for Social Sciences (SPSS) software version 26. The study concluded that freight security management, facility security management, information security management and resource security management positively and significantly influence the supply chain performance of ministry of roads and transport construction agencies in Kenya. It was also concluded that legal structure has significant moderating effect on the relationship between supply chain security management and supply chain performance of ministry of roads and transport construction agencies in Kenya. Based on the findings, the study recommends that the ministry of roads and transport construction agencies in Kenya should prioritize facility security management, information security management, resource security management, freight security management and legal structure. Doctor of Philosophy in Supply Chain Management Thu, 28 May 2026 00:00:00 GMT http://localhost/xmlui/handle/123456789/7039 2026-05-28T00:00:00Z http://localhost/xmlui/handle/123456789/7032 Supply Chain Scalability and Performance of Food and Beverage Manufacturing Firms in Kenya Abade, Augustine Sustainably high-performing firms create superior customer value while maintaining low operational costs. Achieving this requires continuous innovation and a deep understanding of internal business systems to navigate dynamic operating environments. Despite the apparent link between supply chain scalability and firm performance, limited empirical research has examined this relationship. Therefore, this study sought to investigate this critical connection. Thus, the main objective of the study was moderating effect of supplier capability on relationship between supply chain scalability and performance of food and beverage manufacturing firms in Kenya. This study specifically determined the effects of supply chain agility on performance of food and beverage manufacturing firms in Kenya, determine the effect of supply chain integration on performance of food and beverage manufacturing firms in Kenya, determine the effect value chain mapping on performance of food and beverage manufacturing firms in Kenya, analyse the effect of supply chain automation on performance of food and beverage manufacturing firms in Kenya and determine the moderating effect supplier capability on relationship supply chain scalability on performance of food and beverage manufacturing firms in Kenya. The study was guided by Adaptive Structuration Theory, Information processing theory, Systems Theory, Theory of Technology Acceptance Model (TAM) and Dynamic Capabilities Theory. This study adopted positivism research philosophy, descriptive survey design and explanatory research design. The target population for this study comprised 544 heads and assistant heads from four key departments, supply chain and logistics, quality assurance and quality control, production/operations, and sales and marketing, across 68 food and beverage manufacturing firms in Kenya. Stratified random sampling technique was used to obtain 228 respondents from the food and beverage manufacturing firms in Kenya for the study. This study collected mainly primary data using a semi-structured questionnaire. Cronbach’s Alpha was used to assess the reliability of the research instruments, while face validity, content validity, and construct validity were employed to establish the validity of the measurement scales. Data was analysed using both descriptive and inferential statistics with the aid of SPSS version 28. Descriptive statistics included mean, standard deviation, frequencies and percentages. Inferential statistics comprised of multiple regression model and hierarchical regression model. The study found that supply chain agility has a positive and significant effect on the performance of food and beverage manufacturing firms in Kenya (β=0.433, p-value= 0.000). In addition, the findings indicated that supply chain integration has a positive and significant effect on the performance of food and beverage manufacturing firms in Kenya (β=0.497, p-value= 0.000). Moreover, the study found that value chain mapping has a strong positive and significant relationship with performance of food and beverage manufacturing firms in Kenya (β=0.469, p-value= 0.000). Further, the study found that supply chain automation has a positive and significant relationship with performance of food and beverage manufacturing firms in Kenya (β=0.411, p-value= 0.000). Also, the study found that supplier capability has a moderating effect on the relationship between supply chain scalability and performance of food and beverage manufacturing firms in Kenya (β=0.283, p-value= 0.000). The study recommends that food and beverage manufacturing firms in Kenya enhance supply chain agility, integration, automation, and value chain mapping while developing strong supplier capabilities through strategic partnerships, digital integration, and knowledge sharing to improve operational efficiency, responsiveness, and overall firm performance. Doctor of Philosophy in Supply Chain Management Thu, 28 May 2026 00:00:00 GMT http://localhost/xmlui/handle/123456789/7032 2026-05-28T00:00:00Z